Cookies policy

Last updated: July 15, 2026 (Africa/Lagos)

In short

Necessary cookies keep Erroway secure and working. These stay on.

If you Accept, we may store approximate location (country, state, LGA) from your IP—not GPS.

Analytics and marketing cookies only run after you Accept.

Decline remembers your choice and does not store location or run optional analytics.

We do not sell your data.

What are cookies?

Cookies are small text files placed on your device when you visit a website. They help sites function and improve experience.

What they do

Remember your session and login state
Store consent and location preferences
Improve platform performance
Help us understand bookings and usage

Note: Cookies do not usually contain direct personal details, but they may link to other data we hold. Read this with our Privacy policy.

Approximate location

When you Accept cookies on Erroway, we may resolve your approximate location from your IP address on our servers. We do this so we can understand where visitors sign up and where bookings come from across Nigeria and beyond.

What we store

Country, state / region, and local government area (LGA) when we can normalize them. Values are stored in a secure first-party cookie after Accept, then copied onto your user profile at signup and onto each booking at checkout.

What we never collect for this purpose

  • Precise GPS or browser geolocation permission
  • Latitude or longitude
  • Street address or device location history

If you Decline, we remember that preference with a necessary consent cookie and do not store approximate location or run optional analytics.

Types of cookies we use

We group cookies by purpose and by how much control you have.

Strictly necessary

Required for the platform to function properly. These cannot be disabled.

Always active

Examples

  • Session stability and security authentication
  • Consent preference (accepted or declined)
  • Fraud prevention and bot detection
  • Booking workflow integrity

Legal basis: Legitimate interest / contract necessity

Approximate location

After you accept, we store an approximate location derived from your IP so we can understand where signups and bookings come from.

Optional

Examples

  • Country, state, and local government area (LGA)
  • Stored in a secure first-party cookie after Accept
  • Copied onto your account at signup and onto bookings when you book
  • Never GPS, latitude, longitude, or street address

Legal basis: Consent (NDPA)

Analytics

Help us understand how people use Erroway so we can improve the platform. Only used if you Accept.

Optional

Examples

  • Pages visited and navigation paths
  • Filter usage and search behaviour
  • Device and browser type
  • Performance monitoring and error tracking

Legal basis: Consent (NDPA)

Marketing

Used to measure campaigns and show relevant offers. We do not sell your data.

Optional

Examples

  • Campaign performance measurement
  • Conversion source tracking
  • Relevant offer measurement
  • Ad effectiveness analysis

Legal basis: Consent (NDPA)

Third-party services

Erroway may use trusted providers that place cookies on our behalf. They operate under their own privacy policies and our contractual safeguards.

Payment processors

Paystack / Squad

Secure transaction processing

Hosting providers

Cloud infrastructure

Platform stability and delivery

Email systems

Transactional mail

Booking confirmations

Analytics providers

If consented

Usage insights (optional)

How you control cookies

You control optional cookies and approximate location. Here is how preferences work:

Consent banner

On your first visit, choose Accept or Decline. Accept enables approximate location and optional analytics. Decline keeps only necessary cookies.

Recommended

Browser settings

You can block or delete cookies in your browser. Clearing cookies may show the consent banner again.

Impact notice

Blocking necessary cookies may prevent booking, sign-in, or other core features from working.

Withdrawing consent: Clear site cookies or wait for a new consent version prompt. Declining stops approximate location storage and optional analytics. Core platform cookies stay necessary.

Data retention

Cookies remain on your device for different periods depending on type and purpose.

S

Session cookies

Temporary

Removed when you close the browser. Used to keep your session stable during a visit.

P

Persistent cookies

Up to about 1 year

Consent preference and approximate location (if accepted) may persist so we do not re-prompt on every visit and so booking origin stays accurate.

Location copied onto your account or a booking stays as a historical record of that moment. We keep retention limited to what is needed operationally and legally.

Updates to this policy

We may update this cookies policy when technology, law, or platform behaviour changes.

Material changes may be shown by:

  • An updated “Last updated” date on this page
  • A notice on the platform for significant changes
  • Email, if you have an account and the change is material

Update log

2026-07-15: Documented approximate location from IP (country, state, LGA), consent banner flow, and booking / signup snapshots.
2026-02-11: Initial publication

Questions about cookies?

Contact our data protection team.

privacy@erroway.com
Erroway